From the monthly archives:

June 2009

Painful Sales Call Prompts 3 Fashion Insights

June 6, 2009

You try to forget the many embarrassing moments in selling. Even so, one of my more uncomfortable incidents stays in mind 20 years later. Maybe that’s because I managed to salvage it — more or less.
Here’s what happened.

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Grab Their Interest Early and Don’t Let Go

June 3, 2009

Have you ever been on the receiving end of a sales presentation that made you wish you were almost anywhere else?
In the business-to-business software industry where I work, we’re guilty of heinous neglect of basic communication principles.
What’s so bad about our presentations? Nothing — if you don’t mind excessive length, jam-packed PowerPoint slides, lack of [...]

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